Frequently Asked Questions
How can I monitor the remaining renders?
You can track the remaining renders on the API Dashboard page.
Is there a rate-limiting on API calls?
Yes, the default rate limit is 300 calls per minute.
When the rate limit has been reached, an error code 429 will be returned.
If you need more for your use case, please contact us.
How long rendered image links are saved and accessible?
We store rendered images on our S3 bucket for an infinite amount of time.
Still, we highly recommend uploading on your storage to achieve the best possible performance and availability.
This way showing images on your end does not depend on us and is in your control.
How to get rid of a watermark when rendering images?
Our watermark is used when accessing the FREE plan.
To remove the watermark, subscribe to any available plan and the watermark will be removed.
You can find our pricing options by visiting this link.
What is the response time of the rendered image?
This depends on the mockup complexity and the design asset size you provide.
You can expect to get your rendered image between 0.8 and 1.8 seconds.
If you use your own PSD files to create the mockup, please refer to our guide on how to optimize the PSD file to get the maximum performance.
Can I use your mockups from a public library?
Sure! We have around 1000 available mockups for free! You can choose any you like and automate for your projects.
Visit our Public library and choose any you like.
I want to use my mockup
We fully support Photoshop files. You can upload them and create your mockups.
Please refer to our guide on how to format the PSD file before you upload it.
Once you upload the PSD file, your mockup will be instantly available and you can render images using Render API.
I cannot find the right answers and want to ask a question
You can join our Slack community and our engineers will be happy to assist you!
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